Privacy Policy

Who we are

Our website address is: www.hqcfulfillment.com

This platform is owned and operated by HQC Fulfillment, Inc., a corporate entity registered and based in Tampa, Florida. For any administrative or privacy-related questions regarding our operations, you can contact us directly via email at josh@hqcfulfillment.com

What personal data we collect and why we collect it

We collect limited personal data from site visitors to ensure secure communication and seamless user experiences. This generation of data occurs primarily through technical infrastructure, including secure contact forms, core browser cookies, and automated web server analytics.

Comments: Public comments are disabled across this website. Consequently, no user data or IP addresses are captured or stored via communication boards.
Media: Visitors do not have permission to upload media files or images to our servers, eliminating the risk of public exposure of metadata or location coordinates (EXIF GPS).

Contact forms

When you submit an inquiry through our website, we capture the explicit personal information you enter into the input fields, which typically includes your name, email address, company name, and the text of your message.

We process and route this data securely using dedicated infrastructure linked via the Gmail API on the Google Cloud Platform. We retain these logs for customer service continuity and operational record-keeping. We do not use information submitted through our contact forms for unsolicited marketing campaigns without your explicit, separate opt-in consent.

Cookies

If you interact with our site, WordPress utilizes standard background cookies to optimize your display layout and verify your connection stability. These session cookies are strictly functional, contain no identifiable tracking markers, and are automatically discarded the moment you close your browser window.

Analytics

Our web hosting platform records anonymous, aggregated technical metrics (such as browser types, device categories, and landing pages) to monitor server performance and ensure site stability. No behavioral advertising tracking packages are deployed on this site, and your browsing path is never aggregated into an advertising profile.

Who we share your data with

We do not sell, lease, or distribute your personal data to third-party marketers or data brokers. To guarantee secure digital delivery, contact form contents are processed directly through Google Cloud Platform authentication networks using secure OAuth token routing.

How long we retain your data

Contact data and message metadata submitted through our secure portal are retained inside our customer service archive to maintain communication history. You may request the removal of this correspondence at any target interval.

What rights you have over your data

If you have submitted an inquiry or shared personal information through this website, you hold the right to request an exported file of the specific data records we maintain about you. You may also request that we completely erase any personal data within our possession. This administrative option excludes any data sets we are strictly required to keep for legal, anti-fraud, security, or mandatory corporate tax auditing purposes.

Where your data is sent

Inbound customer submissions are routed through automated spam detection filters to protect our system infrastructure. All data storage, hosting, and API mail processes are anchored securely on industrial servers based entirely inside the United States.

Additional information

How we protect your data

We protect your data by securing our entire web architecture with robust Secure Socket Layer (SSL) encryption protocols. Additionally, our communication forms completely bypass traditional, insecure SMTP email methods. We utilize OAuth 2.0 token handshakes via the Google Auth Platform to ensure your information is encrypted from the moment you hit send through final inbox delivery.

What data breach procedures we have in place

In the unlikely event of a security or hosting network incident, our protocol mandates immediate system isolation, data log forensics, and direct notification to all affected parties within standard regulatory timeframes.

Third parties & automated profiling

Our enterprise does not purchase user records from third-party advertising networks, nor do we employ automated profiling, algorithmic credit decision-making, or behavioral scoring engines on our platform.